GENERAL TERMS AND CONDITIONS OF SALE

Last updated: 23/06/2025
these General Terms and Conditions of Sale (hereinafter the "GTCS") apply to all bookings or purchases of services made on the website www.brindos-cotebasque.fr (hereinafter the "Site").

they govern the contractual relationship between :
BMF BRINDOS ANGLET, a simplified joint stock company with capital of €100,000, registered in the Paris Trade and Companies Register under number 893 940 205, whose registered office is located at 22 rue de Téhéran, 75008 Paris, operating the Brindos, Lac & Château establishment (hereinafter "the Company"), and any natural or legal person (hereinafter "the Customer") making a reservation or purchase on the Site.
by validating a reservation via the Site, the Customer acknowledges that he/she has read and unreservedly accepts these GCS.

1. PURPOSE

These GTC define the terms and conditions of sale of all the services offered on the Site, in particular hotel nights, spa treatments, gift vouchers, experiences, special offers and events.

2. OFFERS AND AVAILABILITY

All offers on the Site are valid as long as they are visible, subject to availability.
in the event of unavailability after a reservation has been confirmed, the Company will inform the Customer as soon as possible and offer an alternative or a refund.

3. PRICES AND METHODS OF PAYMENT

Prices are quoted in euros, inclusive of all taxes, including the VAT applicable on the day of booking. Payment is made online via a secure payment system, in accordance with the terms and conditions specified at the time of booking.

4. CANCELLATION AND MODIFICATION CONDITIONS

Specific cancellation or modification conditions are indicated when the reservation is confirmed. Unless otherwise stated, reservations are considered firm and definitive.

5. CONDITIONS FOR STAYING AT THE HOTEL

Any damage, nuisance or inappropriate behaviour may result in additional charges or expulsion without refund. The establishment is entirely non-smoking. Cleaning charges may be levied in the event of non-compliance with this rule.

6. PERSONAL DATA

The personal data collected is processed in accordance with current legislation and the confidentiality policy available on the Site.
customers may exercise their rights (access, rectification, deletion) by sending a request to: contact@brindos-cotebasque.fr.

7. INTELLECTUAL PROPERTY

All elements on the Site (texts, visuals, logos, brands, etc.) are protected by intellectual property rights and remain the exclusive property of the Company.
any unauthorised reproduction, distribution or use is strictly prohibited.

8. APPLICABLE LAW - MEDIATION

These GCS are governed by French law.
in the event of a dispute, the Customer is invited to contact Customer Services for an amicable resolution.
if no agreement can be reached, the Customer may have recourse free of charge to a consumer mediator, in accordance with article L.612-1 of the French Consumer Code.

For any questions, complaints or requests for information:
Brindos, Lac & Château - BMF BRINDOS ANGLET
22 rue de Téhéran, 75008 Paris
Email: contact@brindos-cotebasque.fr
Telephone: +33 (0)5 59 51 53 03
Website: www.brindos-cotebasque.fr